Our Policies

Table of Contents

Privacy Policy

By registering on our website, you give us permission to the processing of your data. These data will not be transferred to third parties, it is only needed for the correct delivery of your goods.

By registering on our site, and placing an order here, you confirm that you are over 18 years old and are fully liable when using the site. You also need to specify the correct data about yourself and give full consent to the processing and storage of this data.

Security Policy

The security of your data is one of our priorities. We understand how this information is important to you, so we use the most advanced technologies to protect it.

The whole payment process takes place using the SSL protocol, which is impossible to crack. This allows us to achieve the absolute security of your transactions and the security of your data.

Shipping Policy

In addition to security, our priority is to provide customers with high-quality, reliable and fast delivery service. You can be sure that your order will be shipped within 1-2 business days.

For your convenience, we provide 2 delivery options to choose from, depending on your needs.

The first one is EMS express delivery. This delivery method will allow you to receive the parcel as soon as possible. The usual delivery time, in this case, takes 5 to 9 days immediately after your package has been sent. A nice bonus will be the ability to track the parcel using a special code that will be available immediately after your parcel is sent.

The second method is Standard airmail delivery. When using this method, you should know that the delivery of your parcel will take from 14 to 21 days. The maximum delivery time, in this case, is 30 days. All parcels are sent in anonymous packages that contain only your address. Please note that using the standard method of delivery by airmail, you will not be able to track your parcel.

Keep in mind that all orders that were made on weekends will be rescheduled for Monday. As soon as your order is confirmed and shipped, you will immediately receive a confirmation to your email address that you provided when creating the order.

Also, you should know that large parcels that contain more than 120 tablets will be divided into several packages and will not be delivered to you in one day. A similar rule applies to generic and brand-name drugs. They are also sent in different packages and will arrive at you on different days.

Quality Guarantee

We can guarantee that all medicines presented on our website are of the highest quality. All brand-name drugs are supplied in their original packaging, and generic counterparts fully comply with their chemical formula and have an analogous effect. Do not forget that before choosing a proper medication, you should contact your doctor, or, if you do not have such an opportunity, to our support service.

Delivery Guarantee

We need to provide the highest quality service to each client. Therefore, we guarantee you a completely free reship of your order, in case your parcel was lost or damaged. If your parcel is damaged or lost, let our support team know and we will send you a new one.

Order Status Guarantee

For maximum convenience, you are available to track the status of your order, tracking occurs in real-time. Besides, we provide our customers around the clock support service. You can contact our specialists in any way convenient for you, whether be it live chat, phone call, or e-mail.

Order Cancellation

You have the opportunity to cancel an order during the day from its registration. Please note that this can only be done if your order has not yet been shipped. For further details, please contact our support team in any way convenient for you.

Refund and Return Policy

It is very important to specify the correct delivery address, as even the slightest mistake can be the result of non-delivery of your parcel. Check this information twice! If you understand that you have made a mistake, contact our support service as soon as possible for the prompt correction of the error. Please note that if you did not receive the parcel since the delivery address was incorrectly indicated, then a refund will be impossible.

If you are not satisfied with the quality of the products purchased, we will gladly return your money to you. Contact our customer service, and they will give you our address. You will need to send the parcel back to us. Note that this is possible only within 30 days. Immediately after we receive the package, we will refund your money.

Chargeback Policy

We do not welcome repayment, as any controversial situation is easily resolved with the help of our technical support. Our experts will try to quickly understand your problem and solve it as soon as possible.

If you decide to make a chargeback, please note that this threatens you with a complete ban on re-ordering not only on our website and the sites of our partners but also on other companies sites. As a result, you may find yourself in a situation where you will not be able to make an order for medicines on the Internet.

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