How Ordering Works

1. Find the medicine

Search by product name or active ingredient, or browse by treatment area and condition. Product pages list the available strengths, dosage forms, pack sizes and displayed prices.

2. Compare the exact listing

Check the active ingredient, strength, dosage form and quantity before adding an item to your cart. Where a brand name is used only as a reference, the listing explains that distinction. For a generic-supply listing, review the information about what can vary with available stock.

3. Review the cart and checkout

Before continuing, check the selected product, quantity and currency. Prices and availability can change, so the final product, price, supply requirements and delivery choices are confirmed during checkout. Adding an item to the cart does not reserve stock or create an accepted order.

4. Follow an accepted order

The checkout result contains the order details and the contact route for that transaction. When tracking is available, use the order portal to review an accepted order.

When the parcel arrives

Before using a product, compare it with the confirmed order. Check the active ingredient, strength, dosage form, quantity, seal, batch and expiry information. Keep the packaging and raise an issue through the route shown in the order confirmation if an item is missing, damaged, open, expired or materially different.

Direct Meds helps you compare catalogue information; it cannot decide whether a medicine is suitable for you. Speak to a doctor or pharmacist about medicine choice, dosing or treatment changes.