Direct Meds Privacy Notice

Last updated: 9 September 2026.

This notice covers the Direct Meds storefront. The affiliated supplier and external payment processor provide their own terms and privacy information for the personal, delivery and payment details entered during checkout.

Information stored in your browser

You can browse Direct Meds without creating a storefront account. The site uses browser storage for cart selections, currency choice, theme preference and a first-visit referrer. It also stores limited session information used by the site, such as country and edge-response status where available. Clearing this site’s browser data removes those stored values.

Cart selections can indicate an interest in a health topic. Avoid using a shared device if retaining those selections could expose private information to someone else.

Checkout

When you continue to checkout, the selected offer and quantity information is sent so the supplier can confirm the current offer and present the transaction. Payment is processed externally on the supplier’s behalf. Review the supplier’s and processor’s privacy information before entering personal, delivery or payment details, including how and where that information is processed.

Analytics and operational records

Direct Meds uses Google Analytics to measure page views and site use. Google may process device, browser, approximate-location and usage information and may use analytics cookies or similar identifiers under its own privacy terms.

Direct Meds also uses Microsoft Clarity to understand how visitors use the interface. The site currently starts Clarity with advertising and analytics storage set to denied. That configuration does not mean no usage information is processed. Neither service is a medical record or a source of personal medical advice.

You can limit cookies and analytics scripts through your browser or privacy tools. Google also provides a Google Analytics opt-out add-on.

Hosting, security and content-delivery providers may process technical request information, such as IP address, browser information, requested URL and security signals, to operate and protect the site. These operational records are not a medical record.

Your privacy rights

The Protection of Personal Information Act (POPIA) gives South African data subjects rights in relation to personal information, subject to the Act and the circumstances of processing. The Information Regulator publishes information about POPIA and how to raise a concern.

Direct Meds has not yet published a dedicated privacy contact on this storefront. Do not send a privacy request, identity document, card details or medical history to an unverified address claiming to represent Direct Meds.

Adults only

Direct Meds is intended for adults. It is not designed to collect information from children or to support a child ordering medicine without an authorised adult and any required professional oversight.